- Senior Agency Official for Privacy (SAOP) – Gina Cross
- Chief Privacy Officer – Bilal Razzaq
- Privacy Program Analyst – ZhuoHong Liu
- Email: firstname.lastname@example.org
Information Collected and Stored Automatically
When you visit our websites, AmeriCorps does not collect personal information unless you choose to provide that information. However, we do collect some general technical information about your visit to our websites. We use the aggregated information for statistical analysis to measure the number of visitors to our site and learn about the types of technology used, to detect operational problems, and to improve the website's overall security to make our websites be more useful and secure to visitors. When you access information on our websites, AmeriCorps, or a contractor operating on behalf of AmeriCorps will automatically collect and store the following basic information.
- The name of the internet domain
- The Internet Protocol (IP) address
- The type of browser and operating system used to access our site
- The date and time you access our site
- The internet address of the website from which you linked directly to our site
- The pages you visit and the information you request
Information Automatically Collected by a Third-Party Website or Application
AmeriCorps maintains official accounts on third-party websites and applications. These third-party website and application service providers may themselves automatically collect and store additional information about you, in accordance with their terms of service and privacy policies. AmeriCorps does not control what these third-parties service providers do with the information they collect, does not control or guarantee the accuracy, relevance, timeliness, or completeness of information contained on a linked website, and does not endorse the third-party websites. AmeriCorps strongly recommend that you review the policies of any outside websites you visit from this site.
Link to External Sites
AmeriCorps websites may contain links to websites created and maintained by other public or private organizations. We provide these links as a service to visitors to our site. When you follow a link to an external site, you are leaving AmeriCorps website and are subject to the privacy and security policies of the external site.
AmeriCorps maintains blogs and profiles on several third-party social media sites that provide public forum for AmeriCorps to present and interact with our audiences. Any information you provide on social media sites will be visible to the public. While some Personally Identifying Information (PII) you voluntarily share may become visible and available to AmeriCorps through your use of social media, AmeriCorps will not collect, share, or store that information.
Website Measurement and Customization Technologies
Website measurement and customization technologies (commonly called “cookies") are small bits of text that are downloaded to your internet browser when you visit a website. Cookies are commonly used to recognize your computer. AmeriCorps uses single-session cookies (Tier 1) to serve technical purposes, such as providing seamless navigation through our site. These cookies do not permanently record data, and they are not stored on your computer's hard drive. AmeriCorps session cookies are only available during an active browser session. When you close your browser, the session cookie disappears. AmeriCorps also uses persistent cookies (Tier 2) to help us understand how people use the site, and how we can make it better. Traffic statistics are collected anonymously and aggregated, and no information is traceable to any specific individual. AmeriCorps uses Tier 1 cookie and Tier 2 cookie on AmeriCorps websites in compliance with OMB Memorandum 10-22, Guidance for Online Use of Web Measurement and Customization Technologies. Cookies may also be set by the following third-party providers on AmeriCorps websites.
- Google Analytics (link is external): A tier 2 cookie sets when the page is loaded - used to improve web metrics capabilities.
You can remove or block cookies by changing the settings of your browser. For Opt-out instructions relating to cookies, please visit: https://www.usa.gov/optout-instructions.
Personal Information That You Voluntarily Provide
You are not required to provide any personal information to AmeriCorps to access information on our websites. If you choose to provide us with personal information, AmeriCorps may use that information to respond to your message or to fulfill the stated purpose of the communication. AmeriCorps provides visitors with a notice at the point of collection.
AmeriCorps maintains and disposes of personal information you provide according to the requirements of the Federal Records Act, and the regulations and records schedules approved by the National Archives and Records Administration. In some cases, the information you provide may be covered by the Privacy Act of 1974 (Privacy Act), or subject to the Freedom of Information Act (FOIA).
AmeriCorps may share information you voluntarily provide it with other entities, consistent with the Privacy Act and other applicable laws.
AmeriCorps does not collect or use your personal information for commercial marketing.
Children and Privacy on AmeriCorps Websites
AmeriCorps do not knowingly contact or collect personal information from children under 13. Unless otherwise stated, our websites are not intended to solicit information of any kind from children under 13.
For site security purposes and to ensure that this service remains available to all users, AmeriCorps’ information systems, and information systems operated by contractors on behalf of the AmeriCorps, employ software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Anyone using these information systems expressly consents to such monitoring and is advised that if such monitoring reveals evidence of possible abuse or criminal activity, such evidence may be provided to appropriate law enforcement officials. Unauthorized attempts to upload or change information on these information systems are strictly prohibited and may be punishable by law, including the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act of 1996.
Burden and Privacy Statements
The Breach Notification Form is available to assist in properly documenting a suspected or confirmed privacy breach. Please complete the form in its entirety and return to email@example.com for processing. Completion of this form does not exempt you from properly notifying individuals affected by the breach or following any locally applicable notification procedures.
System of Records Notices
Government-wide SORNs maintained by other agencies may be viewed on the Federal Privacy Council (FPC) website.
- CNCS-01-OGC-Office of General Counsel (OGC) Legal Files [84 FR 45999]*
- CNCS-02-OGC-FOIA/PA-Freedom of Information Act (FOIA)/Privacy Act (PA) Request Files [84 FR 18268]*
- CNCS-03-OIG-Investigative Files [85 FR 2723]*
- CNCS-04-CPO-MMF-Member Management Files (MMF) [85 FR 3896]*
- CNCS-06-CPO-ACB-AmeriCorps Child Care Benefit System (ACB) [84 FR 46002]
- CNCS-10-CEO-PHRI-Personal Health and Religious Information [86 FR 64458]
- Momentum Financials Open Obligations and Automated Disbursement Files—Corporation-1*
- Momentum Financials Accounts Receivable Files—Corporation-2*
- Employee and Applicant Records Files—Corporation-5*
- Counselors’ Report Files—Corporation-9*
- Discrimination Complaint Files—Corporation-10*
- Employee Pay and Leave Record Files—Corporation-11*
- Merit Promotion Plan Files—Corporation-14*
- Momentum Financials Vendor Files—Corporation-17*
- USA Freedom Corps Record of Service—Corporation-19*
- *The official System of Records Notice was published in the Federal Register on January 30, 2002 (67 FR 4395-4410) or July 25, 2002 (67 FR 48616-48617). If it references the General Routine Uses contained in Preliminary Statement, that was included in the publication on January 30, 2002 (67 FR 4395-4410).
- Any exemptions noted in the SORNs were published in the Code of Federal Regulations at 45 CFR 2508.19.
Read the Privacy Act Implementation Rules 45 U.S.C. 2508, AmeriCorps Implementation of the Privacy Act of 1974.
Privacy Impact Assessments
Privacy Impact Assessments (PIAs) have been completed for the AmeriCorps general support system and all major applications.
AmeriCorps collects and maintains a limited amount of personally identifiable information from applications to serve in AmeriCorps and AmeriCorps Seniors programs and applications to become a grantee organization. This information is used to process the application and subsequently manage and support AmeriCorps members, volunteers, and grantees. The process for collecting and maintaining personally identifiable information within AmeriCorps’ Network, Momentum, ESPAN, and the Health and Childcare information systems meets the requirements set by OMB Memorandum 03-22.* The following are the PIAs for AmeriCorps:
- AmeriCorps Child Care Benefit System (ACB) PIA
- AmeriCorps Health Benefits System (AHB) PIA
- eSPAN PIA
- General Support System (GSS) PIA
- Momentum PIA
- AmeriCorps Online Ordering System (OOS) PIA
- PRISM PIA
- AmeriCorps Public Websites (PUB) PIA
*Personally Identifiable Information (PII) is defined by OMB as any information about an individual maintained by an agency, including, but not limited to, education, financial transactions, medical history, and criminal or employment history and information which can be used to distinguish or trace an individual's identity, such as their name, social security number, date and place of birth, mother’s maiden name, biometric records, etc., including any other personal information which is linked or linkable to an individual.
Submit a Privacy Act Request
§2508.13 What Are the Procedures for Acquiring Access to AmeriCorps Records by an Individual About Whom a Record is Maintained?
a) Any request for access to records from any individual about whom a record is maintained will be addressed to AmeriCorps, Office of the General Counsel, Attn: Privacy Act Officer, 250 E Street SW., Washington, DC 20525, or delivered in person during regular business hours, whereupon access to his or her record, or to any information contained therein, if determined to be releasable, shall be provided.
b) If the request is made in person, such individual may, upon his or her request, be accompanied by a person of his or her choosing to review the record and shall be provided an opportunity to have a copy made of any record about such individual.
c) A record may be disclosed to a representative chosen by the individual as to whom a record is maintained upon the proper written consent of such individual.
d) A request made in person will be promptly complied with if the records sought are in the immediate custody of AmeriCorps. Mailed requests or personal requests for documents in storage or otherwise not immediately available, will be acknowledged within 10 working days, and the information requested will be promptly provided thereafter.
e) With regard to any request for disclosure of a record, the following procedures shall apply:
- Medical or psychological records shall be disclosed to an individual unless, in the judgment of AmeriCorps, access to such records might have an adverse effect upon such individual. When such determination has been made, AmeriCorps may require that the information be disclosed only to a physician chosen by the requesting individual. Such physician shall have full authority to disclose all or any portion of such record to the requesting individual in the exercise of his or her professional judgment.
- Test material and copies of certificates, the disclosure of which would violate the privacy of any other individual or be otherwise exempted by the provisions of the Privacy Act, shall be removed from the record before disclosure to any individual to whom the record pertains.
[64 FR 19294, Apr. 20, 1999, as amended at 81 FR 12600, Mar. 10, 2016]